Business Administration Levels 2, 3 & 4

Business administration Certificates and Diplomas are designed to reflect the work of administration staff across a wide range of industries and types of organisations. They are competence based qualifications designed against the most up to date business practice and theory. Through CWT, you will be able to formally assess and recognise your knowledge and understanding and enhance your performance in the work place. Ranging from levels 2 to 4, you can select the most appropriate qualification to match your job role and responsibilities.

Course Content

Each level consists of a number of mandatory units with additional optional units chosen to reflect your job role. A sample from each level is provided below.

Level 2 NVQ Certificate in Business Administration

  • Work within your business environment
  • Contribute to decision making in a business environment
  • Supervise a team in a business environment
  • Supervise an office facility
  • Contribute to running a project
  • Organise business travel or accommodation
  • Deliver, monitor and evaluate services to external customers
  • Plan and organise meetings
  • Order Products and services
  • Design & produce documents in a business environment 

Level 3 NVQ Diploma in Business Administration 

  • Supervise an office facility
  • Assess, manage and monitor risk in a business environment
  • Evaluate and solve business problems
  • Make decisions in a business environment
  • Manage an office facility
  • Prepare, co-ordinate and monitor operational plans
  • Implement, monitor and maintain administrative services
  • Design and develop an information system
  • Contribute to innovation in a business environment
  • Plan change for a team

Level 4 NVQ Diploma in Business Administration 

  • Manage an office facility
  • Work in a business environment
  • Use diary systems
  • Work with other people in a business environment
  • Delivery, monitor and evaluate service to internal customers
  • Solve business problems
  • Organise and report data
  • Research information
  • Produce documents in a business environment 

Entry Requirements

There are no formal entry requirements. However you must be working in business administration at the appropriate level, either full-time, part-time or on a voluntary basis in order to generate the necessary evidence to prove competence. CWT will guide you on this.

Duration & Format

Completion is anticipated within 9 - 12 months per level. The agreed number of visits will take place at your premises. You will be appointed a personal Training Adviser who will visit you in the workplace to assess progress on portfolio development and conduct observation sessions. Progress will be recorded at each visit. Oral or written questions will be used to cover underpinning knowledge. Start dates are available throughout the year.


£775 (Chamber member) or £855 (non Chamber member) per delegate @ Level 2
£875 (Chamber member) or £955 (non Chamber member) per delegate @ Level 3
£975 (Chamber member) or £1055 (non Chamber member) per delegate @ Level 4
Prices are plus Awarding Body registration and certification costs and subject to VAT.

02476 231 122 Email us How to find us © CWCCT 2016
follow us on:
Facebook Linkedin Twitter
  Staffs University Apprenticeships

Coventry & Warwickshire Chamber

Investors in People Matrix

Site Index

Investors in People Matrix Standard Coventry & Warwickshire Chamber of Commerce Train to Gain FDF