Internal Quality Auditing ISO9001:2008

This course is designed for staff of all levels who have responsibility for completing internal audits in line with a company’s quality system. Delegates will be taken through the principles and practices of quality system auditing, so that they can readily apply their skills to verifying the effectiveness of the quality system within their own company.

Key Objectives

After attending this course delegates will understand:

• Preparing for audit
• Conducting an audit
• Reporting structures
• Recognising the skills required to be an effective auditor
• Corrective action and continuous quality improvement

Course Outline

• The skills and characteristics of an effective internal auditor
• Techniques for planning an effective audit
• Reporting structures; presenting effective audit reports
• Using corrective action to support continuous improvement
• Identifying relevant evidence, including staff interviews
• Making a judgment and reaching a conclusion
• Providing feedback to relevant personnel
• Approaches to successful auditing

Key Benefits

• Effective continuous improvement of systems and processes
• Systematic approach to reviewing operations
• Identification of system break down
• Opportunity for early corrective action to prevent system failure
• Robust self review ensuing universal compliance with systems across departments