10 Tools for Team Leaders and Supervisors (Full Programme)

This series of courses is designed to equip delegates with the essential skills to be an effective supervisor or team leader. New and existing personnel will benefit from the topics covered in order to develop skills and confidence in managing teams, people and processes. Whatever your industry, this toolkit will provide you with ideas and practical approaches to everyday situations in order to get the most out of people, achieving business goals. You can choose to undertake all ten half day courses or simply select the ones which best meet your needs. We have designed these half day courses so that the topics delivered in the morning is complementary to the topic delivered in the afternoon.

Topics are

Mornings

• Organising Yourself
• Planning the Team's Work
• Effective Communication
• Managing Difficult People
• Introduction to Decision Making

Afternoons

• People & Team Management
• Briefing the Team
• Motivating the Team
• Monitoring the Team's Work
• Managing Budgets

Key Objectives

After attending this course delegates will understand:

• Managing individuals and teams against clear business goals
• Communicating with staff in a clear and appropriate manner
• Developing effective team work and shared objectives
• Establishing own goals and performance standards
• Systematically planning and monitoring the work of team and individuals
• Delegating effectively whilst maintaining business performance
• Promoting harmonious working relationships
• Handling conflict and instill discipline
• Budgetary control

Key Benefits

• Effective organisational management maximising business potential
• Enthused and motivated staff
• Clear communication channels; shared goals and values
• Consistent and reliable approaches