Introduction to Decision Making NEW

This course is designed for supervisors who wish to improve the way in which they deliver effective decision making.

Key Objectives

After attending this course delegates will understand:

• Taking a logical approach to problem solving
• Recognising the nature and scope of business situations which need addressing
• Applying a range of problem solving and decision making techniques to resolve given situations
• Determining, through a logical and structured process, the optimum solution to a given situation

Course outline

• Problem solving and decision making process – step by step
• Problem solving techniques
• Identifying the underlying problem using Root Cause Analysis
• Decision making techniques

Key Benefits

• Types of information for effective decision making
• Understand and determine appropriate decision making techniques.  Enhancing business efficiency
• Enable rational and considered business decisions to be made