Planning the Team's Work

This course is designed for all personnel who are responsible for planning the work of others.

Key Objectives

After attending this course delegates will understand:

• The use of targets to meet both customer and organisational requirements
• Recognising team member’s individual strengths
• Communicating clear instructions to achieve performance

Course Outline

• Identifying objectives and setting targets as appropriate
• Planning work activities to meet objectives and targets
• Applying monitoring and control techniques in the workplace
• Evaluating results and adjusting plans accordingly
• Simple techniques for scheduling work
• Effective methods of communication to give instructions and achieve performance standards

Key Benefits

• Better trained staff
• Greater flexibility to work demands
• Efficient use of time and resources
• Structured reporting of performance